More than fulfilment.Built for eCommerce founders.
Freedom Fulfilment is a purpose-built 3PL for growing eCommerce brands. We store, pick, pack and dispatch your orders — with real-time inventory visibility, personalised support and a space founders can visit, work and connect whenever they want.
Fulfilment first, always
40+ years of logistics experience behind every order, in a purpose-built 1,000sqm eCommerce facility.
Same-day dispatch
Orders in before cutoff leave the same day.
Barcode-verified picking
Every unit scanned before it’s packed.
Real-time inventory
SKU-level visibility, live in your dashboard.
Dedicated support
A real person who knows your brand.
Australia-wide shipping
Discounted carrier rates to every metro.
10 min to WSI Airport
Silverdale, near Western Sydney International.
You sell it. We store it, pick it, pack it and ship it — accurately, on time, every day.
Everything you need to ship, in one operation
From the moment your stock arrives to the moment your customer opens the box — and everything after.
Receiving & Put-Away
Photo-verified inbound counts, container unloading and same-day put-away.
Warehousing & Storage
Secure Sydney warehousing with pallet, shelf and bin-level SKU tracking.
Pick & Pack
Barcode-verified picking, branded packaging and same-day dispatch.
Shipping & Freight
Discounted carrier rates across every Australian metro and regional zone.
Returns Processing
Fast returns handling with inspection, QC reporting and restocking.
Value-Added Services
Kitting, bundling, labelling, inserts, gift wrapping and Amazon FBA prep.
WMS & Reporting
Real-time dashboards, stock alerts and full inventory visibility.
Dedicated Account Support
One point of contact who knows your SKUs, peaks and customers.
Transparent Pricing
Clear per-pallet and per-order rates. No hidden fees, no surprises.
From our shelf to their door, in six precise steps
Send Inventory
Ship your stock to our Silverdale warehouse.
Receive & Store
We count, photo-verify and shelve with SKU-level tracking.
Order Placed
Orders sync from your store in real time.
Pick & Pack
Barcode-verified picking, branded packaging.
Same-Day Dispatch
Out the door through Australia's best carriers.
Track & Report
Automatic tracking plus live inventory reporting.
A fulfilment partner built for growing brands
40+ years of logistics experience
Decades of warehousing and supply chain know-how applied to modern eCommerce fulfilment.
Real-time inventory visibility
Log in any time to see stock on hand, orders picked, dispatched and returned.
Minutes from WSI Airport
Silverdale, Sydney — 10 minutes from Western Sydney International Airport and close to major freight routes.
Transparent, predictable pricing
Per-pallet storage and per-order pick & pack rates you can model before you commit.
Accuracy you can audit
Barcode scanning at pick and pack means fewer mispicks and fewer refunds.
A team that answers
Dedicated account support — no ticket queues, no chasing.
A WMS that plugs straight into your store
Orders, inventory and tracking sync in real time with the platforms you already use — plus an open API for everything else. You always know what you have, where it is and what shipped.
More than a traditional 3PL
We believe your fulfilment partner should feel like an extension of your business. That’s why alongside our purpose-built fulfilment centre, we’re creating The Hub — a space where our founders can visit, work for the day, meet their fulfilment team, connect with other brands, create content or simply see their orders being packed.
The Hub is an added benefit for our 3PL clients — not a co-working business. Use it when it suits you; we never expect founders to work here every day.
A father and daughter who built the fulfilment company they wished existed
For more than 40 years, Michael has worked in logistics, warehousing and supply chain — moving product from warehouse shelves to customers’ doors for Australian businesses.
Emily built her own eCommerce brand and searched for a fulfilment partner that actually understood what growing a brand takes. She couldn’t find one. So together they built it.
Let’s take fulfilment off your plate
Tell us what you ship and we’ll put together pricing — then come see the operation for yourself.