The Hub
A space above our fulfilment centre, created for the founders whose brands we ship — to visit, work, meet their team, create and recharge.
An additional environment created for the founders we fulfil for
Freedom Fulfilment is a fulfilment centre and 3PL first — that never changes. The Hub sits alongside it: somewhere our clients can use when it suits them, whether that’s once a week, once a month or for a single big content day. Some call it Australia’s first Brand Hub. We just call it the way fulfilment should feel.
Visit your fulfilment centre
Walk the floor, see where your inventory lives and how your orders are picked and packed.
Work for the day
Use the Founder Studio when it suits you — a focused place to work close to your stock.
Meet your team
Sit down with the people who handle your inventory every single day.
Create content
Shoot product, UGC and behind-the-scenes content metres from your inventory.
Connect with founders
Meet other eCommerce brands under the same roof over a coffee in The Loft.
Reset and recharge
Sauna and wellness facilities when you need to switch off.
One building. Four experiences.
The Founder Studio
Where brands are built.
A premium workspace founders can use when visiting Freedom. A place to work, meet, brainstorm or collaborate — bring your laptop for the day, run a team session or host a supplier, all a few steps from your inventory.
- Desks and meeting space
- Use it when you visit
- Work beside your stock
The Hub
Where people connect.
A relaxed social and creative area where founders can have a coffee, meet other business owners, create content or watch their orders being packed below. It’s the social heart of Freedom and the home of our founder events.
- Coffee and social space
- Overlooks the packing floor
- Content-friendly setting
The Wellness Suite
Where founders recharge.
Sauna and wellness facilities available for founders to reset and recharge. Break up a long day at the Hub, clear your head between meetings, and head home better than you arrived.
- Sauna
- Wellness facilities
- Reset between work blocks
The Warehouse
Where the real work happens.
The fulfilment operation remains at the heart of everything. Our purpose-built facility receives, stores, picks, packs and dispatches your orders every day — and The Hub exists so you can stay close to it rather than losing sight of it.
- Purpose-built 1,000sqm facility
- Barcode-verified pick & pack
- Same-day dispatch Australia-wide
While you’re upstairs building your brand, we’re downstairs taking care of your orders.
A community, not just a client list
Growing a brand is quieter than it looks. We host occasional founder events, guest speakers, workshops and networking so the founders we fulfil for can share ideas and learn from people a step ahead.
Founder events
Occasional get-togethers where the brands we ship for actually meet each other.
Guest speakers
Operators, marketers and founders sharing what actually moved the needle for them.
Workshops
Practical sessions on packaging, freight, retention, forecasting and scaling operations.
Collaboration
Content days, product collabs and partnerships that start over coffee in The Loft.
To be clear: The Hub isn’t a co-working business
It isn’t a daily office, a membership club or a standalone co-working facility, and there’s no expectation that founders work here every day. It’s simply an added benefit of having your brand fulfilled by Freedom — available when it’s useful to you.
Use it when you visit. Ignore it when you don’t.
Your inventory doesn’t have to disappear into a warehouse
With most 3PLs, your stock leaves on a pallet and you never see that side of your business again. At Freedom, you’re welcome to visit, meet your fulfilment team, work from the Hub and stay genuinely connected to the operational side of your brand.
See your orders being packed
Look over the rail from The Loft and watch your brand go out the door.
Meet your fulfilment team
Know the names and faces of the people handling your inventory every day.
Work from the Hub when it suits
Use the Founder Studio on the days you want to be close to the operation.
Come and see the operation — and the Hub
Walk the floor, see where your inventory would live, and tell us what you ship. Fulfilment first, with a very different kind of relationship on top.